Privacy Policy

1. Data Controller

SIA "WIN-WIN", reg. no. 40103761692, address: Lubānas 123-69, Riga, LV-1021. Contact: info@win-win.lv

2. What data we process

Name, email, phone, company, delivery address, order history.

3. Purposes

Order fulfilment, newsletter with consent, legal compliance.

4. Retention

Order data: 5 years. Marketing contacts: until consent withdrawn.

5. Third-party sharing

Delivery providers (DPD, Omniva), accounting systems. Data is not sold.

6. Your rights

Access, correct, delete, restrict and object. Requests: info@win-win.lv

7. Cookies

Essential cookies (session, cart, security) are required for the site to work. Analytics cookies (Google Analytics 4) and marketing cookies are set only after you consent. You can change this at any time from Cookie settings in the footer or the cookie banner.

8. Google Analytics and Google Tag Manager

Statistics are processed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, via Google Tag Manager (container GTM-PJGSRQQ4). Analytics and ads storage are denied by default (Consent Mode v2). Without consent Google receives only limited cookieless pings. We do not send email, name or phone to Google Analytics. You can withdraw consent in Cookie settings.

9. Alcohol Licence

Special licence for retail sale of alcoholic beverages: Series MT 00000014447. Purchase and issuance of gifts containing alcohol takes place only in accordance with the Law on the Circulation of Alcoholic Beverages. Orders may only be placed by legal entities. Individuals may purchase only in person with a valid ID. Issuance of alcoholic beverages takes place only between 10:00 and 18:00, but not earlier than 6 hours after placing the order. Promotions, discounts and special offers do not apply to alcohol.

ALCOHOL IS HARMFUL TO YOUR HEALTH! THE SALE, PURCHASE AND TRANSFER OF ALCOHOL TO MINORS IS PROHIBITED!